Exchange Online (Plan 1) - Annual (MS-MX22-CFQ7TTC0LH16)

Exchange Online (Plan 1) - Annual (MS-MX22-CFQ7TTC0LH16)

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Secure and reliable business-class email with a 50 GB mailbox per user. Office Application is not included.


  • Each user gets 50 GB of mailbox storage and can send messages up to 150 MB in size
  • Users can connect supported versions of Outlook to Exchange Online, so they can use the rich client application they already know
  • For web-client access, Outlook on the web provides a premium browser-based experience that matches the look and feel of the full Outlook client
  • The Focused Inbox makes it easy to track email that matters most. Your inbox includes two tabs: Focused, for email you need to act on right away, and Other, for everything else. You can switch the tabs at any time and always see email flowing into Other
  • Compare calendars to schedule meetings and access collaboration features, including shared calendars, groups, the global address list, external contacts, tasks, conference rooms, and delegation capabilities
  • Every mailbox is protected with premier anti-malware and anti-spam protection via Exchange Online Protection Keep your inbox clean by automatically moving old messages to an In-Place Archive.**All rate indicated above are annual commitment.**Rates are subject to change without prior notice.

Technical Specification

Compatible with Windows 10 or later.

Service scope
Software add-on or extension No
Cloud deployment model Public cloud
Service constraints
Our Service Descriptions are available at
System requirements See
User support
Email or online ticketing supportEmail or online ticketing 
Support response times
Critical: Available 24/7, response in 1 hour. High: 24/7 next day for Enterprise. See also
User can manage status and priority of support tickets Yes
Online ticketing support accessibility WCAG 2.1 AA or EN 301 549
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Onsite support Yes, at extra cost
Support levels
Premier Support is available at further cost.
Support available to third parties No
Onboarding and offboarding
Getting started
The FastTrack service from Microsoft includes scenarios which help users adopt new, more productive ways of working. See
Service documentation Yes
Documentation formats HTML
End-of-contract data extraction Please see
End-of-contract process
Upon expiration or termination of your Office 365 subscription or contract, Microsoft will provide you, by default, additional limited access for 90 days to export your data. As part of our Online Service Terms we specify that the customer owns its data. Microsoft acts as Data Processor. For more see
Using the service
Web browser interface Yes
Supported browsers Internet Explorer 10
Microsoft Edge
Safari 9+
Application to install Yes
Compatible operating systems Android
Linux or Unix
Windows Phone
Designed for use on mobile devices Yes
Differences between the mobile and desktop service
The service is optimised for mobile, desktop and tablet use and there are differences. Core functionality is available across all platforms. See
Service interface Yes
Description of service interface Please see
Accessibility standards WCAG 2.1 AA or EN 301 549
Accessibility testing
For users with disabilities we have the Disability Answer Desk (DAD), and for enterprise customers with accessibility questions or accessibility-related compliance questions we have the enterprise Disability Answer Desk (eDAD).
API Yes 
What users can and can't do using the API The full API details are available online at
API documentation Yes
API documentation formats HTML
API sandbox or test environment Yes
Customisation available Yes
Description of customisation Please see